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Technology Lead Office 365 Collaboration

Werkgever: Nováccent ICT Solutions Datum geplaatst: 31-01-2018 Regio: Veldhoven Datum gewijzigd: 31-01-2018

Job Description

As Technology Lead Office 365 Collaboration, you are a member of the IT Workplace services organization. In this global role, you will have the opportunity to - together with our Service Provider for Office 365 - support all countries and regions by providing technical input, guidance and advice in support of the existing and future Office 365 services to ensure that the services continue to meet our business objectives, maximizing service quality and ensuring that changes within Office 365 are implemented effectively. You will contribute directly to the attainment of the strategic deliverables of clients internal customers and end users.

You represent the IT Workplace services organization for (a part of) the IT services portfolio towards the IT Competence Centers and the internal customers. Besides this your role includes:

  • Analyze and align current and upcoming Office 365 technology solutions with business strategies and technical and functional fit;
  • Provide subject matter expertise for the Office 365 SharePoint and OneDrive service in support of business projects, providing advice and guidance;
  • Manage the process for onboarding to the Office 365 operations team for both process transition and functional transition;
  • Collaborate with the other Technology Leads within the IT Workplace services organization;
  • Provide backup activities for Office 365 workloads controlled by other Technology Leads;
  • Collaborate with Enterprise and Solution Architects and other stakeholders to develop the service strategy and roadmap;
  • Contribute to projects, service enhancements and new services;
  • Validate and provide advice on issues and escalations related to the service performance;
  • Work with local teams in the various countries to ensure delivery of the locally provided services is in alignment with the group;
  • Act as a trusted advisor and subject matter expert with all stakeholders;
  • Support outsourced services and partnership with suppliers that improve services as well as monitor and evaluate service, ensuring Service Level Agreements and processes are maintained and fully delivered to meet clients needs.
Solliciteer direct
  • 10 years+ experience, of which 5 to 7 years experience in this or comparable job;
  • A strong focus and proven track record on Office 365 and IT Workplace services is a must;
  • Must have extensive knowledge of functional and technical setup of applications, databases systems, IT Infrastructure in a brought sense and be familiar with multiple operating systems;
  • Experience with ITIL Service Support and Service Delivery processes is a must;
  • Strong process management skills.

Personal Skills

  • Analytical;
  • Taking and driving ownership;
  • Shows initiative, creativity and problem solving attitude;
  • Be process focused in thinking and implementation;
  • Influencing without power;
  • Customer orientation;
  • Planning & prioritizing;
  • Strong inner drive;
  • Good communication skills and good knowledge of the English language.
  • Startdate: Asap
  • Duration: one year, after the year they offer an perm job
  • Location: Veldhoven
  • Hours per week: Fulltime, 40 hours per week
  • Note: Please apply on this project with an updated resume and motivation in English (Word format).

Bezoek www.werkenbijnovaccent.nl voor meer informatie over de vacature Technology Lead Office 365 Collaboration of solliciteer online op de vacature Technology Lead Office 365 Collaboration.

Bedrijfsnaam: Novaccent
Contactpersoon: Marieke Baijens
Adres: Hardwareweg 3
Postcode/plaats: 3821 BL AMERSFOORT
Email: m.baijens@novaccent.nl